Tech Support: The Musical

By Joshua Hertel & Adam Boll

Directed by Michael Cook

A deceptive company, clueless customer service representatives, and one angry caller make for a roaring good time in this original musical comedy from Boll & Hertel Productions.

When Carl Rogers’ refrigerator malfunctions, he calls the manufacturer for help and is plunged into a world of frustration as he is transferred from one phone operator to another. He endures endless hold music and butchered variations of the English language, not to mention the pointed sarcasm of his unsympathetic wife, until the inevitable explosion occurs.

We soon discover that the call center employees have recently been retrained in an unusual way to discourage customers from staying on the line. Unbeknownst to Carl, the company has stopped manufacturing appliances and is now peddling an entirely different product, leading to a severe case of mistaken identity. It all adds up to holds, hang-ups and hilarity in this snarky, politically-incorrect comedy directed by regional stage and screen veteran, Michael Cook.

Tech Support: The Musical will strike a chord with anyone who has ever called for help and wished they hadn’t. It’s fast, it’s funny, and it’s much shorter than your average tech support call!

Produced by Boll & Hertel Productions at Grand Little Theater, 102 W Grand Ave, Eau Claire, WI

Performances: July 22, 2009

Performance Times: Wednesday, July 22 at 7:30 PM

Ticket Prices: $10 Adult, $8 Senior/Student/Child

Call 715-832-7529 for reservations or more information.